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Firstsource Launches Agentic AI Studio - Beyond Agentic Workflow

Posted On: 2025-03-06 19:45:45 (Time Zone: IST)


Firstsource Solutions Limited(NSE:FSL, BSE:532809), an RP-Sanjiv Goenka Group company, today announced the launch of itsAgentic AI Studio, a solution designed to transform the future of work.

As part of the transformative Firstsource relAI suite of AI-powered platforms, solutions, and services, the Agentic AI Studio revolutionizes human work by breaking it down into specialized tasks executed by AI-driven agents-each with a defined role and purpose. These intelligent AI task models work in harmony, seamlessly orchestrating processes for greater efficiency and precision. By adopting this unified approach, organizations can harness the power of collective intelligence, driving transformative innovation, operational excellence, and superior business outcomes-all while ensuring responsible AI deployment.

The Agentic AI Studio is a manifestation of Firstsource's UnBPOTM directive - of integrating AI into operations and democratizing access, of reimagining the ????????????(employees, gig workers, AI agents),???????????? (task allocation), and ???????????????? (skills) is crucial for the future of work.

Ritesh Idnani, MD & CEO, Firstsource, shared, "The Agentic AI Studio marks a defining momentin our mission to deliver transformative technology solutionsthat drive real business impact. Aligned with our vision to redefine the industry through UnBPO??and reimagine the future of work with an AI-first approach, this initiative empowers customers with deep-tech innovation that accelerates transformation.

By revolutionizing both our business and our clients' operations, Agentic AIenables us to deliver meaningful innovation, enhance operational efficiency, and unlock scalable growth opportunities. More than just bridging the gap between innovation and real-world application, Agentic AI Studio ensures responsible, ethical AI deployment, helping businesses navigate today's regulatory and operational complexities with confidence."

The Studio unifies a comprehensive repository of prebuilt, diverse, and multi-modal AI task models, AI agents, and agentic workflows tailored for industry-specific solutions. Designed to be AI model family-agnostic, it ensures flexibility and future-proofs enterprises against evolving technologies. It features 4 comprehensive sets of modules namely Xplore, Evaluate, Weave and Monitor,that offer a structured and responsible approach toward the Future of Work.

Hasit Trivedi, Chief Digital & AI Officer, Firstsource, added, "Agentic AI is a powerful paradigm, but a workflow engine alone isn't enough to transform the future of work. True transformation requires a structured reimagination of business processes, breaking them down into modular, atomic tasks while redefining traditional roles.

Our Agentic AI Studio delivers a unified approach to this evolution-integrating AI task models with intelligent role management for AI agents. With Agentic AI Studio, we are accelerating the development of industry-specific agentic solutions that empower our customers to hit the ground running on day one and realize rapid value."

Shares of Firstsource Solutions Limited was last trading in BSE at Rs. 355.65 as compared to the previous close of Rs. 361.10. The total number of shares traded during the day was 79047 in over 1905 trades.

The stock hit an intraday high of Rs. 366.80 and intraday low of 353.20. The net turnover during the day was Rs. 28441742.00.


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